We ship free of charge on all orders across Saudi Arabia and the UAE, and standard shipping to other GCC countries (Kuwait, Bahrain, Qatar, and Oman).

Your order will arrive within 3 to 5 business days. If it takes longer, please contact us at info@camilla-milano.com.

Orders cannot be canceled once placed, but email us ASAP at info@camilla-milano.com, and we’ll do our best to help!

No, we cover all customs fees, so what you see at checkout is exactly what you pay.

Absolutely! We offer free returns within 14 days of receiving your order. Shoes must be unworn, in their original condition, and in the original packaging.

To initiate a return, log in to your account, select the order you wish to return, and follow the instructions.

Refunds are processed within up to 10 working days and will be credited to your original payment method.

The fastest way to get what you need is to return your item and place a new order. Returns are free!

Check out our Size Guide for the perfect fit.

Our shoes are crafted with:

• Exterior: Premium velvet
• Interior: Soft, breathable cotton

To clean, gently wipe with a damp cloth and mild soap and let them air dry — easy and effortless!

We accept credit and debit cards, as well as Apple Pay for a seamless checkout experience.

Yes! Join our Camilla Community and get an exclusive 10% discount on your first order.

Yes! If you’d like to purchase a gift card, email us at info@camilla-milano.com.

We’re always happy to help! Reach out to us via:

• Email: info@camilla-milano.com
• Instagram & WhatsApp: We’re available anytime — visit the Get in Touch page and just send us a message!